OUR SERVICES

VOCATION OF SERVICE GOVERNS ALL OUR ACTIONS

Our team of consultants offers the most suitable options for each client.

We act always in defence of our clients’ interests.

Our specialisation in insurance for health, life, accident, subsidies, death and travel assistance allows us to know all offers in depth so as to make them available to you, offering you the best price on the market with the best service.

PREFERENTIAL TREATMENT

Our volume allows us to obtain the best service from all companies and negotiate the best conditions and the best deal for our clients, with exclusive products and unique coverage in many of them. Also, in the annual renewal of policies.

POLICIES TAILORED TO OUR CUSTOMERS

As an insurance brokerage, we look for the company and the product that best suits your needs.

WE WORK WITH THE MAIN INSURANCE COMPANIES ON THE MARKET

CUSTOMER SERVICE

Our attention is professional, qualified and personalised.

We want to give you the best service.

Create a bond with you from the start of your insurance.

We are by your side throughout the entire journey to make it the best experience.

We will always be there with you, looking for excellence in service.

CALL US AND WE WILL DO EVERYTHING FOR YOU

  • To find out about your needs in order to make you the best offer.
  • Administrative formalities:
  • Changes of account number or address.
  • Processing of registrations and cancellations of insured parties.
  • Administrative follow-up of your policies.
  • Process authorisations from companies: diagnostic tests, surgical interventions, etc.
  • Consultations:
  • Clarify doubts about policy coverages.
  • Always explain the best use of the health policy.
  • We have a team of medical consultants to advise, with total confidentiality, on the disease or most suitable treatment for each patient.
  • Specialist advice. Our medical management service has created a reference medical directory:
  • Provides advice on doctors and specialists to whom you can go.
  • Helps to bring forward appointments of certain highly valued medical specialists, in the event of excessive delay.
  • 2nd medical opinion, either if requested by the insured party or if the medical department itself detects a possible problem with the patient’s pathology.
  • We keep in regular contact with our clients, and review with the insured party the most important questions and coverages of their policies.
  • We have a team of active managers dedicated exclusively to contacting our clients continuously, to verify the quality of our services and to check if there are any doubts or queries. 
  • We update the new issues that companies incorporate in their policy coverages.  This means keeping abreast of all the improvements that are emerging in the market and that can be integrated into our policies. And we keep our policyholders informed about these improvements.